I would like to earn your highest rating, are you totally satisfied with my answer? If not please reply to me with your concerns or additional questions. If I have answered your questions to your satisfaction, please don't forget to rate me before you leave.
It was my pleasure helping you today. Feel free to get back to me here at any time if you have additional questions at no further charge. Sometimes I will have to give bad news, Please try to find it in yourself to rate me for the service not the bad news.
Please also remember if you have future questions regarding a faulty appliance, You can request me personally to assist you with the problem :)Thanks!Mike.
Thanks Mike, I was afraid that might be it. Just to be sure: the "control board" is the grey box that the power cord connects too. Is that right?