Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello from our service,
My name is Chas, I am so happy to help you today.Before we get started, I would like to help us get on the same page so that our interaction will go smoothly.I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:a. You want to add detail.b. Your question was not fully answered.c. You want to ask further questions.I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction.
Can you give me about 5 minutes to get your wiring diagrams and study them...
Yes. Sorry I could not respond earlier
Yes.......I am having difficulty tracking where your responses are on these web pages.
All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. If you are done and rate a 1 or 2 s please consider replying and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating. . .
Bonuses are welcome if I have helped you a lot, however they are not mandatory
Chas............Your response to my original appliance question was correct. I would need to replace the double oven's main control panel to fix the upper oven's bake element not lighting. You mentioned that this part is very expensive and was recommended a parts supplier on your site. I followed thru with the recommendation and checked the price they quoted at over $600 some odd dollars. A few pop ups also appeared quoting prices for the same part but from other suppliers. I ordered the same exact part from Sears for $214.00. I received the part from Sears within 3 business days and it works great. I hope your recommended supplier does not triple the value price on other parts. If so, your site may want to look into other part suppliers. That would have been a total rip off if I had not investigated. But Thank you anyway for your personal advice. Have a great day.................Ken.