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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12002
Experience:  15 yrs. experience as a certified appliance technician.
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hi whirpool gold has error code E1 -F5

Customer Question

hi
whirpool gold has error code E1 -F5
Submitted: 11 months ago.
Category: Appliance
Expert:  Bryan replied 11 months ago.
Hello,My name is XXXXX XXXXX be helping you today. So the E1-F5 is a door latch error. when this code comes up it means there a problem with the door latch/lock the door latch would need to be replaced to fix the issue. If you have a model number I can look up the part for you.
Customer: replied 11 months ago.

Where do I look for a model # ?

Expert:  Bryan replied 11 months ago.
graphic
Customer: replied 11 months ago.

it says on stove: Whirlpool Gold Accubake System (its not stainless steel one). Didn't find any # XXXXX the back. Will look in other places...

Expert:  Bryan replied 11 months ago.
okay
Customer: replied 11 months ago.

I found it behind the bottom drawer, on the side as you had suggested.


 


Here is the Model # XXXXX


 


Serial # XXXXX

Expert:  Bryan replied 11 months ago.
okay found the diagrams. this one has the lock / latch assembly in the back connected by a rod. its part number 23 (assembly) the problem is its no longer available. however most likely its just one of the switch (number 27) that is bad and you can get a switch set. Micro Switch(NNN) NNN-NNNNMain Product View here is a link to order them, http://www.repairclinic.com/PartDetail/Micro-Switch/4392027/3459?RCAID=1000065 I would replace them both.
Customer: replied 11 months ago.

I'm not sure my mom can do it by herself. We got this stove from Future shop. What do you suggest to do? Her location is Brampton, Ontario.

Expert:  Bryan replied 11 months ago.
well if she bought this from a store I would call them and have them send someone out to repair it. you can tell them whats wrong with it and hopefully they have someone that knows what to do. that's about all I can suggest, please remember to rate me 3 or above before signing off, thanks and best wishes, Bryan
Customer: replied 11 months ago.

Thank you for your help, Bryan Cool
Is there a way to contact you through your personal email ?

Expert:  Bryan replied 11 months ago.
unfortunately no we are not allowed to do that. you can come back here anytime though at no additional charge even after you rate me. thanks again, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12002
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 11 months ago.

will get back to you if there is any more questions from my mom about the part we need to get.

Expert:  Bryan replied 11 months ago.
okay no problem, thanks.

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