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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12061
Experience:  15 yrs. experience as a certified appliance technician.
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why does my kenmore dryer stop running when i release start

Customer Question

why does my kenmore dryer stop running when i release start button
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.
Hello,My name is XXXXX XXXXX be helping you today. Do you have the model number ? look inside the door for a tag. thanks Bryan
Customer: replied 1 year ago.


110 72994100

Expert:  Bryan replied 1 year ago.
Okay perfect, Now do you have a volt meter ?
Customer: replied 1 year ago.


no

Expert:  Bryan replied 1 year ago.
okay this actually starts and turns until you let go of the start switch correct ?
Customer: replied 1 year ago.


yes

Customer: replied 1 year ago.


I did not receive an answer

Expert:  Bryan replied 1 year ago.
okay unfortunately that's a bad thing. the motor has a centrifugal switch on it and when the motor starts it starts with the start windings, once its spinning the centrifugal switch kicks in and the motor runs off the run windings. unfortunately the centrifugal switch is bad on the motor but that is not sold separately it only comes with the motor. Drive Motor 279787 Alternate Product View you would need to replace your motor to fix the issue. heres a link to order it if you wish, MOTOR This is around $158.00 so its up to you if you want to replace it. sorry for the bad news. thanks, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12061
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.


Are You sure this will fix problem

Expert:  Bryan replied 1 year ago.
yes I am, the start relay isn't the issue because it starts, the same thing with both the timer and door switch, if this turns but just wont stay running when you let go of the start switch it means the centrifugal switch is bad. I wish they sold that separately but they don't, sorry.
Customer: replied 1 year ago.


motor is good what else could be wrong

Expert:  Bryan replied 1 year ago.
you had the motor tested and its good? I wish you had a volt meter so you could do some testing. do you know someone with one ?
Customer: replied 1 year ago.


no tried new circut board cost 179$ did not solve problem put old one back on

Expert:  Bryan replied 1 year ago.
Okay I'll try and get the tech sheets up, I'll be back in a bit, thanks.
Customer: replied 1 year ago.


my wife was drying bed spread dryer finished spread wasnt dry moisture light on dryer wouldnt start to hot left door open to cool down dryer started and finished drying went to dry next load dryer would not run when you took finger off stop button but now we dont get moisture light or any of the other tow

Expert:  Bryan replied 1 year ago.
so this seems like a different problem or symptom ? or is it doing the exact same thing ? you push start and it starts then when you let go of the start button it stops or will it not start at all ?
Customer: replied 1 year ago.


it starts but quits when you lrt go of start button

Expert:  Bryan replied 1 year ago.
okay , it has to be either the motor relay.

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or the timer itself.

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if you can get a volt meter that would help. can you ? Do you have an appliance parts store near you ?
Customer: replied 1 year ago.


my friend has one but doesnt get off work till 5pm he is elect. what about miisture sensor could be bad

Expert:  Bryan replied 1 year ago.
the moisture sensor wouldn't keep this from running. have you tried this in timed dry ? if so doe it do the same thing ?
Customer: replied 1 year ago.


does same thing in time dry

Expert:  Bryan replied 1 year ago.
okay so it wouldn't be the moisture sensor , that's for the automatic cycle, its one of the two things I mentioned. I would start with the motor relay.

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