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It was my pleasure helping you today. Feel free to get back to me here at any time if you have additional questions at no further charge. Sometimes I will have to give bad news, Please try to find it in yourself to rate me for the service not the bad news.
Please also remember if you have future questions regarding a faulty appliance, You can request me personally to assist you with the problem :)Thanks!Mike.
Thanks for the quick response, will check and see if that is the issue and get back to you.
Your advice and help was perfect, the part number for my machine is shown below. Was able to find that the front boot / bellow was severed in two and that I could actually place my hand through from the lower access panel into the gap on the inside of the door. Also found a video on Youtube for how to replace the part in 10 minutes, but needed your help to search for the right terms. Thank you very much.
Read more: http://www.appliancepartspros.com/whirlpool-front-bellow-tub-8182119-ap3597347.html#ixzz2fYf7k1MA http://www.appliancepartspros.com
Video on Youtube: