How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12008
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Found a question on this site regarding a Kenmore fridge making

Resolved Question:

Found a question on this site regarding a Kenmore fridge making a tapping sound from about a year ago and you asked if it was metallic sounding. Mine is making a metallic tapping sound, very intermittently.
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.
Hello,My name is XXXXX XXXXX be helping you today. Can you resend the model number with a space in between each number ? it didn't come through. also do you hear this noise louder when you open the freezer ?
Customer: replied 1 year ago.

Model Number: 2 5 3 9 6 6 8 0 1 0


We haven't opened the freezer while it's been happening because it happens just once and very occasionally. It sounds just like someone has reached out an tapped a metal can - just one time and then nothing for like, hours.

Expert:  Bryan replied 1 year ago.
almost like a slight clunk noise ? or does it sound more like a chatter ? A loud ticking or clicking ? just want to narrow this down.
Customer: replied 1 year ago.

just a single clunk and then nothing for, like, the rest of the day.

Expert:  Bryan replied 1 year ago.
okay So whats going on is the compressor inside is actually hitting the side wall when the compressor shuts down, Although this is probably annoying its not something to worry about. Inside the compressor there are rubber mounts the compressor itself sit on. these are worn and that's the reason for the clunk. as far as fixing it you cant repair the compressor the only thing you could do is replace it buts that's expensive. upwards of $600-$700 so if you can live with it that's better. like I said it doesn't effect the running of it at this point. It may get worse over a long period then you may think about repairing it.
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12008
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Thank you so much for your help and responding so promptly.

Expert:  Bryan replied 1 year ago.
your very welcome, please remember to rate me 3 or above before signing off if you haven't already done so. have a great day and thanks , Bryan

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.