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Repairman1981
Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4555
Experience:  10 years Repairing Appliances, Factory Trained in Several Major Brands Self employed owner at All Better Appliance
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lock light stays on, but have no other response

This answer was rated:

lock light stays on, but have no other response

Repairman1981 :

I'll be helping with your question today

Repairman1981 :

It would appear someone has activated the child lock on your machine

Repairman1981 :

Does your model have a separate child lock button or do you see a lock icon anywhere on the touchpad?

Repairman1981 :

If it does not on most whirlpool models it's jus the heated dry button

Repairman1981 :

either way use the child lock button (whether it be a stand alone button or the heated dry button) and press and hold it for 4 seconds the lock light will go off and it will be back to normal

Repairman1981 :

If this doesn't turn it off report back and we can dive further into it

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