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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16407
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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i have an amana refrigerator that leaks water after it drops

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i have an amana refrigerator that leaks water after it drops ice in the bin it goes to fill and then there is water all over the back of the box and in the bin m/n- AFI2538AEB

Hello from our service,

My name is Chas, I am so happy to help you today.
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Are any of the cubes hollow or are they just melted?



Customer: replied 3 years ago.

they are solid

When you dispense water through the dispenser, does the water come out with good force, or does it more or less trickle out?

Customer: replied 3 years ago.

water comes out with good force


You said in the beginning that you cannot get the ice maker out? Do you mean the bin itself or the icemaker?

Customer: replied 3 years ago.

no the ice maker i thought some may have came loose

The icemaker itself locks itself in there, once in, it is not coming out unless you remove it.. there can be 2 things causing this, one is the fan motor that is located behind the icemaker itself, it draws the freezing air from the freezer to keep the ice from melting. The other is a bad water valve that feeds the ice maker, I would suggest to find out which one may be causing the problem.. I would clean out the ice bin and fill it with ice and turn off the water to the unit completely. then wait 24 hours and remove the bin, if there is ice melted then replace the fan motor inside there, and if it is not melted at all, then replace the water valve that feeds the icemaker..

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Customer: replied 3 years ago.

how can i reply back to you if i have any more questions

Yes, I am here everyday, I will keep helping you as needed on this problem...


Chas and 2 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

after 24 hr there is no water spills just when ice maker fills with water

Then I would replace the water valve on the unit
Customer: replied 3 years ago.
How do I remove that plastic piece on the left side underneath the ice maker
Are you talking about the wire harness connector on the left hand side?

Customer: replied 3 years ago.

yes thats the only way it looks like you can pull the ice maker out to get to the back wall.

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Customer: replied 3 years ago.
How can I verify that it is the Water valve
you would have to remove the cover where the water valve is and see if it leaking past it..

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