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I will work on it after dinner.
By the way, I didn't get an error code at all so I assume the pump is ok and there is just an obstruction... hopefully
I read online that there is a plastic screen under the wash plate and that a coin could be lodged in the screen. The wash plate can supposedly be removed by removing the nut on the hub. Is it worth a try to look here first?
Flipped it up, attempted to clear any obstructions, but found none. uprighted it and tried to test it. It sounds like there is 'gravel' in the drain pump when it runs. This was the noise my wife reported earlier today. something is likely obstructing the pump impeller and it was seized by the time I got home and just humming. I will order a new pump and try to expedite shipping. A monkey could change out the pump with your directions and the video. Do you have a part number for the pump? The video wasn't my exact model so I want to make sure I order the correct part.