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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16413
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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I have a Maytag Gemini double- freestanding oven. Over -the

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I have a Maytag Gemini double- freestanding oven. Over -the weekend, I used the self cleaning cycle. At the end of the cleaning cycle I opened the upper door. Now the lock/latch is extended out and will not return to it's place and my oven door will not close. What can I do to fix this?

Hello from our service,

My name is Chas, I am so happy to help you today.
Before we get started, I would like to help us get on the same page so that our interaction will go smoothly.
I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:
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I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction.



Can I get the complete model number of the unit? THis hsould be located on a tag that you can flip up behind the control panel...





Customer: replied 3 years ago.

I could not find a model number. "Gemini" is all that I see.

If you feel behind the control panel , you will find a tag that flips up..

Customer: replied 3 years ago.

Model #MET8775XS00

Serial #D12660766

THank you,

Okay do this, open the upper oven door, you will see a button on the frame of the door opening, hold this button in and do not let go, start a self clean cycle on the oven while holding this button in, wait about 1 minute after starting the cycle, then cancel it, still keep holding the button in, hopefully will will see the lock rotate to the oepn position within a minute of canceling the self clean, let me know what happens...

Customer: replied 3 years ago.

I will try it! I tried something like this this morning and it did not work. I did not let it go for a minute though.


I will let you know.

Did the lock move at all when you tried to start the clean cycle?
Customer: replied 3 years ago.

It did. It is fixed. Thank you!

Your welcome

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