Appliance Repair Questions? Ask a Technician for Answers ASAP
I have a GE GSS20IEPJWW. Sometimes the ice and water dispensers work and sometimes it does not work. Whether they work or not it dims the dispenser light but more so when its not working. When you try to get water or ice it takes out so much power that it seems to shutdown the compressor for a short time. It also stops cooling all by its self and sometime later it comes back on by its self. For about a year I get a squeaking or squealing noise intermittently which I don't know if it is related or not. I think it is the Main Control Board but I want to get your opinion because it was replaced about 3 years ago. If it is not the Main Control Board what could it be?
Its not doing it now but I think it does buzz when it happens. I don't think I have heard a clicking noise. When I open the freezer door I hear a fan sound if that is what your asking.
Usually below the doors there is a wire connector. The wiring connector locations is not shown in the parts diagrams, but remove the panel below the doors and see if its there or if it is under the top hinge cover of the freezer. Jiggle that connector while someone is getting ice. If you can make it repeat by doing that then the problem is there at that connector. It may need cleaned and I have seen a wire corroded to the point it is barely making contact
If you find nothing there then the problem will be the main control board. That board will need to be replaced to repair the problem. If you have a soldering pen you could try taking the control board out and re-solder all of the "large" joints. I have seen those sometimes be poorly soldered and crack. Never the smaller ones and cause that problem.
Other than that the board will have to be replaced. WR55x10942 is the factory recommended replacement. You will need to follow the instructions on the sheet that comes with the board to step 2 for your model. I put a link to one site below for you.
There is really nothing special to changing the board other than swapping it out and following that sheet. Just be sure the refrigerator is unplugged.
If you have any questions at all about anything please ask me. If not then please leave a rating for me, a single rating is very important.
Checked the connector the connector pins look fine. Could not repeat the problem. (The connector is on top) The refrigerator and freezer was not cooling at all for sometime on Saturday. I don't think that the connector would have not have caused that would it?
If you have any questions at all about anything please ask me, anything, I will do my very best to help. If not then please leave a rating for me, a single rating is very important.
Thanks for your help. If its ok I will leave this open until I get it fixed just in case I have any more questions. Then I will leave you an excellent service rating.
Everything seems to be fine. I put the new board on last Wednesday and it seems to be working fine. I was wondering about the squeaking or squealing noise that it makes intermittently because it still happens. Just wondering if you can tell me what it is, if it is serious or not and how to fix it.
Your answer helped alot and I am very satisfied. I will give you an excellent service rating now.
I think it is coming from the out side but I will try to figure out where it is coming from next time it does it and I will get back to you.
It sounds more like a squeak or squeal more than a bird chirping. The sound seems like it is coming from the back or underneath. If it is a fan motor I would assume it would be the condenser fan motor. If it is the condenser fan motor it will need to be replaced right?
It makes the noise on and off.
Would that be the only thing that would make that noise? Are there any other likely possibilities?
Yes the board got replaced about a week and a half ago and still makes the noise off and on.
Ok I will order and replace the condenser fan motor and I will let you know if that fixes the problem.