Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is Chas, I am so happy to help you today.Before we get started, I would like to help us get on the same page so that our interaction will go smoothly.I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:a. You want to add detail.b. Your question was not fully answered.c. You want to ask further questions.I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction.
Do you have a hi-temp wash and a heated dry button on your control panel?
There is both a "high temp" button and a "heated dry " button
OK, Give me a minute. I had the inner door panel off.Sorry, I do NOT have a "high temp" button. It is an opion by pressing the "options" button several times
Left to right or right to left? There is a "select cycle" button kind of by itself towards the center of the machine. There is another group of three buttons from right side going to the left. From Right to left I have:
Cancel Start Heated Dry Options Select
W10350143A and W10350144A
OK I understand how to put it in diagnostic mode. I did the XXXXXXXXX All LEDS came on for about 5 seconds then some went out. I have a flashing "clean"
"start, 1 Hour wash, and Pots/Pans LED's are on solid
It sounded like it started a cycle. I hears water filling then it stopped. That is what it's been doing. I here a "click" sound after the water stops. Sounds like a relay but nothing happens. It just stops at that point
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It just started running again about 4-5 minutes after I did the XXXXXXXXX /p>
I didn't push any more buttons? It ran for about 3 min and now it has stopped or paused?
I had them out trying to clean any filters or debris in the bottom so I don't know
I didn't see a rinse cycle so I ran a 1 hour wash. It seems to have done the same thing. Fill with water then stop. I keep hearing a faint clicking sound
That is the control unit trying to get the wash motor started, I am afraid is it jammed up or burnt out. most likely burnt out..