Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello from our service,
My name is Chas, I am so happy to help you today.Before we get started, I would like to help us get on the same page so that our interaction will go smoothly.I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:a. You want to add detail.b. Your question was not fully answered.c. You want to ask further questions.I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction.
Did it stop in the middle of a load or just when you went to start it you found this problem?
It worked well before we moved to our new house. Now, nothing
I'm not sure how to do that. So far the only thing that works is the red light when I hold the lock out switch for 3 seconds.
No,I tried it with the power switch and the delay wash switch and neither worked
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Could the problem be in the control panel?
My CCU has the number W10112075REL will the part you suggested work?
I replaced the CCU and still have the same problem. I removed the back panel of the washer to double check the wire connections to the MCU and found nothing. I got some advice from another appliance repair forum to disconnect the MCU from the CCU by unplugging the M13 connector to see if the washer would try to power up without the MCU attached to eliminate the MCU as the problem and still got nothing. I'm not sure what I did but I did get some power to the control panel for a short time. All I got was a number 1 in the display and all the lights lit up. The only switch that would work is the "end of cycle signal button". It would make the beep louder and quieter. That lasted for about 30 seconds then there was a beep and now I'm back to square 1with no power at all.
What is a user interface?
Attachments are only available to registered users.
Does the number 1 showing up on the display mean anything to you?
Now you have.....lol
If I unplugged the MCU and the washer didnt try to start or I got no power does that mean the MCU is ok?
OK, I'll order a new control panel and see how that goes.....I'll let you know
Thanx for the help
I found a control panel for a WFW8300SW04. Will it work in my WFW8410SW01?
I did more research and found the answer is no. Looks alike but for some reason it's not a match.
Ok, I've changed the CCU and the User interface and it still wont power up. When I push power I get a 1 in the display window and then the machine shuts off after about 5 seconds. I was able to put the washer into diagnostic mode and everything lights up and a 88 displays in the window.
Yes. I figure because of the two new components, that it has no history available.
Yes, I've done a continuity test on the wires and all seems to be right.
I know it latches and it isn't loose. Whether it actually locks, I would say no because I am able to open it with no problem.
I am able to open the door when I have the 88 showing on the display and it's in diagnostic mode.
I'm not sure what button your asking about but on the machine it has a push button that is there and below that is where the door side of the latch slides in.
Yes, a push button
So you think my door switch is the problem?
Ok, I changed the door switch and i'm still getting the same "1" when I push the power button
How do I ask somebody else?
I do, but I'm not home right now. I will probably be home late tonight.
Kelly, have you ever heard of a "1" in the display at start up? I've researched the web and evidently I am the first person in history to have this problem.
Good afternoon Kelly,
Yes, I do get 122.3v thru the outlet
Yes, the small hole and the one on the right. Nothing out of the left
When I first had the problem I got absolutely nothing out of the power button and was not able to put the machine into the diagnostic mode. Then I changed the CCU, I was able to,once in a while, get the "1" to show up in the display for about 5 seconds then shut back off when I pushed the power button but still no diagnostics mode. When I changed the control panel I could get the "1" to show every time I pushed power and stay on for 5 seconds then turn back off and the machine was able to go into diagnostics mode where i got a "88" to show up. Then i switched the door switch and that changed nothing.
Should I try the original one again? I'm not sure it was bad to begin with. I did get the click when I plugged the machine in.
Could the MCU be my problem?
That did it! Evidently the replacement ccu was either bad or the whong item number. Ill have to send it back. Thanx to you and Chas for the help.
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