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Appl-Tech
Appl-Tech, Service Technician
Category: Appliance
Satisfied Customers: 480
Experience:  Over twenty seven years in the appliance service business
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My refrigerator is freezing stuff on the non-freezer side,

Customer Question

My refrigerator is freezing stuff on the non-freezer side, despite set on the lowest number so I stopped putting anything, like fruit or vegetables in it. It's a GE I think, but I can check, about 10 years old. The freezer side, separate left door, works great. Why is the regular non-freezer side freezing when it should not?
Submitted: 11 months ago.
Category: Appliance
Expert:  Appl-Tech replied 11 months ago.

Appl-Tech :

Hello, thanks for letting us answer your questions. We appreciate your business!

Appl-Tech :

The problem you are having with your refrigerator freezer stuff in the food section is the cold air control damper is stuck in the open position. It is supposed to open and close to control the temp in the food section.

Appl-Tech :

click on link for picture of the part

Appl-Tech :

if you replace that part, that should fix your problem

Appl-Tech, Service Technician
Category: Appliance
Satisfied Customers: 480
Experience: Over twenty seven years in the appliance service business
Appl-Tech and 8 other Appliance Specialists are ready to help you
Expert:  Appl-Tech replied 11 months ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

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Expert:  Appl-Tech replied 11 months ago.
Hi Sam,
I thought I would follow up on how your fridge is doing. Were you able to get it working?
If you have any questions about other appliances in the future, you can save my direct link to ask.
Here it is if you ever need it.
I would be happy to help you out with any appliance question!

http://www.justanswer.com/home-improvement/expert-appl-tech/

Thanks for using JA
Customer: replied 11 months ago.

I called American Home Shield but a repairman has not contacted me yet for an appt. Do you know anyone who could come out here?

Expert:  Appl-Tech replied 11 months ago.
american Home shield is a warranty company.They shouold have their own people to come out ant fix it. Otherwise, just google "appliance repair near "your city" and you should have a number of service contractors that you can call. Just ask them for their most experienced tech. I recently called out Best Buys Geek Squard for my TV, he told me that some of their service techs on placed on the road with 2 days of training!

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