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Hello, thanks for letting us answer your questions. We appreciate your business!Your refrigerator is controlled by a computer relay board located up in the top of the
This has been a common problem with this model and I believe that Whirlpool has a fix for it.
You will have to replace the control box to affect the repair on your unit
kitchenaid is made by whirlpool
KA is just the higher end of the whirlpool refrigerator line
are you aware that your machine would be covered under the factory warranty for this problem?
The part you need is quite expensive
Currently the part is not available from my online suppliers
where is the machine?
they are a world wide company, and I would think that you could get warranty service in Mexico
click on link
You will be contacting WP directly. They will ask you for the serial number that will tell them how old it is.
you will be covered if it is under 1 yr
just gave it to you above
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The local tech from KA will be came to take a look. Zero help. What I'd like to do is get a description/part # to order part in US and have it sent to me.