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FixAll
FixAll, Home Appliance Technician
Category: Appliance
Satisfied Customers: 101
Experience:  I currently work for one of the largest appliance repair services in the country. I service laundry and kitchen
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My name is XXXXX XXXXX Big cedar Lodge in Ridge Dale MO. We have

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My name is XXXXX XXXXX Big cedar Lodge in Ridge Dale MO. We have a Electrolux slide in electric range, Model: EI30ES55LBB, Seral: NF30324581. Everything on this range works except none of the top burners will come on.

FixAll :

Hi thanks for choosing just answer, have you tried heating oven to 300 to see if it works also?

Customer:

oven works fine - the top burners do not work

FixAll :

Right I understand you say it works but is it actually reaching 300 or is it just getting warm?

Customer:

the oven is reaching temperature, but we are needing to get the stove top burners to work -

FixAll :

Are you seeing any error codes or what happens when you turn the burner on?

Customer:

absolutely nothing happens

FixAll :

Does the control respond to button pushing or just dead?

Customer:

oven controls respond, but the top burners and controls do not do anything

FixAll :

Ok sounds like the burner control has went out, there is no specific test for this so we can't verify completely but if you purchase at a place like www.repairclinic.com they will let you return if it doesn't fix the problem.

Customer:

ok thank you

FixAll and 2 other Appliance Specialists are ready to help you

Sorry I'm having computer problems the chat went out do you need part numbers or anything further?