model # XXXXX
OK. There is air movement from the part at the top.
The water tank is frozen solid and the line also cracks as you described.
Inside temp is 41 as measured with a thermometer.
screws are not loose. the square vent door behind the vented panel appears to be wide open.
46 is the highest number it will reach with turning it OFF. after 2 minutes the door remained stationary.
set to 38
no movement of the door with test 121
my keypad has arrows rather than + and -
on the previous test 121 I was depressing the up and down key simultaneously. Is that correct or should I have been depressing the keys individually?