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Tyler Z.
Tyler Z., Appliance Doc
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Experience:  7+ years being an appliance technician with factory training.
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I replaced the bake element in a Hotpoint Model RF764005WH

Resolved Question:

I replaced the bake element in a Hotpoint Model RF764005WH and still no heat. There is no voltage to the element. Is the element fused? If so where are the fuses located. If not, should I be suspicious of the relay? I can't find any evidence of burnt or disconnected wires.
Submitted: 10 months ago.
Category: Appliance
Expert:  Tyler Z. replied 10 months ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

If you turn your oven to broil, does the broil option still work?

Customer: replied 10 months ago.

Yes, the broil function works fine. As a matter of fact, with the control in the "Bake" position, the broil element heats to warm, about 200 degrees. I don't know if this is by design or not. With the control in the "Broil" position, the broil element reacts according to the thermostat.

Expert:  Tyler Z. replied 10 months ago.
OK so there are no fuses that would cut out the bake and not affect, the broil. Also, the broil element should not heat to warm when set to the broil position. You have a bad thermostat I'm afraid and this is an old enough unit that the part is no longer made so I'm really not sure where you'd get a new thermostat.

Customer: replied 10 months ago.


You mean in the bake position the broil element should not heat at all, right? Also, I'm confused-why would the (bad) thermostat lock out voltage to the bake element and shift it to the broil element? Is that what you are thinking is happening?

Expert:  Tyler Z. replied 10 months ago.
Yes, that is correct. But yes, the thermostat should break contact with the broil element and re-direct power to the bake element through the thermostat. That is not happening. That is why it needs to be replaced.

Customer: replied 10 months ago.

OK, I see. Two last things, the old bake element was burnt completely apart. Is that of any consequence as far as damaging other parts, such as the thermostat? Also, would you be suspicious of the relay that (apparently) closes when the thermostat calls for heat?

Expert:  Tyler Z. replied 10 months ago.
Yes, that almost alway shorts out the contacts in the thermostat when the element shorts out.

Customer: replied 10 months ago.

Thank you for the information. I will try to luck in to finding a NOS thermostat.

Expert:  Tyler Z. replied 10 months ago.
no problem and sorry about the bad news.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 56587
Experience: 7+ years being an appliance technician with factory training.
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