Appliance Repair Questions? Ask a Technician for Answers ASAP
I can not get ANY lights to flash even when I do the recommended procedure of holding start/ fabric softener buttons etc. I do not have a continuity tester.
ok. thank you for that response.
sorry for the delay. it has been a very crazy day for me.
if you cant get any lights to flash on the control then we need to check that there is power to the washer. there are two screws just below the control panel to the access panel under it. please unscrew them and remove the access panel.
this will give you access to the main computer of the machine. and on the computer there should be a status light. please tell me if the status light is lit red or green or not all?
then when you are done looking at the status light behind the middle access panel, the one just below the dryer, then please take a small thin putty knife and or screw driver and depress the clips that hold the front panel of the washer on.
the clips will be in between the front and top panels of the washer. And they are hidden so stick the putty knife in between the two panels and feel for the clips. once you find the placement of the clips take the putty knife out from in between the panels and push into the panel at that very spot where the clips are with the putty knife, depressing in the clips and pull away front panel at the same time. And do so for the other side.
This is how you remove the front panel of the washer.
Now with the front panel of the washer off you will notice the lid lock and switch just under the top of the washer on the front left hand side of the machine, if facing the front of the washer. please tell me with the lid closed, does the lid lock in place?
if not, and you can pull up on the lid while it is in use and in a cycle, then the lock is bad and needs to be replaced.
If the lid is locking then please reset power again and try the machine one more time.
please get back to me here at this point and tell me what you have done so i dont go too much further.
Front panels all off. do not see any light. friend had checked power going to computer board, has power. plastic lid lock goes into place. no flashing lights on front. cannot get machine to do anything. it is empty. dryer works fine. wife dried clothes again last night..all power comes to machine through dryer plug, which I have shut off at panel and then turned back on . do not see any status light. must do other stuff today so may not get back to computer until 4:00 p.m.
don't see any light on motor. made room dark, and don't see anything in either place. don't see light listed anywhere on wiring diagram that was taped to inside of panel covering motherboard.