How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Appliance Guru Your Own Question

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 5275
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
21107370
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

gh7208xrs-2 Whirlpool

Resolved Question:

microwave acts like there is no power to it, but plug is live no fan, screen light etc.


 


 

Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Guru replied 11 months ago.
Thanks for your question. Please remember to rate my assistance when we're done. Please talk with me first before rating negatively.

On nearly every microwave there is an internal fuse that could very well be blown on the unit. If you have the knowledge and are capable of taking apart the unit just remove the outer shroud and follow the main power wires right to the fuse. Normally it is just a bus style peg fuse. Note microwaves do store high voltage so you should discharge the capacitor in the unit when you get it opened.
Customer: replied 11 months ago.


I suspected the fuse, but it is an installed wall unit above the stove with a fan exhaust for the stove. on this particular unit, where is the fuse and does the unit have to be removed from the wall. I assume that it also sits on a back bracket with two screws on the fron edge. I have looked for diagrams on line to find the where the fuse is located and unable to do so. Thanks david.

Expert:  Appliance Guru replied 11 months ago.
If you remove the top grille (3 or 2 screws on the top edge). Then you will see 1 screw above the control console. Remove that and lift straight up on the console. The control panel should lift up and hinge down exposing the inside of the unit. You should see the fuse in there on a fuse block.
Customer: replied 11 months ago.

Sorry but your instructions are not sufficiently detailed. On top of the unit there are three grease screens . The only one screw is to a lamp. I tried to remove the cover but it will not come out. If your instructions are to remove the door panel there are more than three screws and before I do that I want to be sure that is where your are referring me to. if there is a diagram as to where this fuse is it it will help greatly.


 


Please note that I work during the day and take care of my granddaughter during the evenings so I have to do this at night, so I appreciate you patience. I have replaced fuses on many items, but this one is tough because I have no idea where it is exactly so you assistance is appreciated. We will find it sooner or later. Thanks David

Expert:  Appliance Guru replied 11 months ago.
Do you have the complete model number off the tag on the unit?
Customer: replied 11 months ago.

Gh7208xrs-s Serial trw2511943 Year June 2008

Customer: replied 11 months ago.

I have not heard back for several days. I gave the model, serial and year several days ago. Can you tell me where the fuse is exactly and how do I access it? your instructions did not appear to apply to the model I gave you.

Expert:  Appliance Guru replied 11 months ago.
I am sorry there has been issue with the site server. I just got your message. On your model you need to dismount the unit from the cabinet and then remove the outer shroud off the unit. The fuse is on the right side of the unit and it is part #20 and 21 at this link.


CLICK HERE
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 5275
Experience: Over 15 yrs. experience with 10,000+ in home repairs.
Appliance Guru and 6 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.