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Jon
Jon, Appliance Technician
Category: Appliance
Satisfied Customers: 3626
Experience:  Appliance Service Technician with 10+ years experience.
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Hi, we have a Meile H4270BP Pyrolytic oven, during the pyrolytic

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Hi, we have a Meile H4270BP Pyrolytic oven, during the pyrolytic cycle 2 days ago the oven started to make a loud mechanical noise which turned out to be the internal air circulation fan Part # XXXXX the oven was immediately switched off and the power isolated at the the main power switch.
The fan has been replaced today with the genuine Meile item but the oven will not heat on any of the programmes, the light works, the cooling fan operates and the clock works, is there a reset switch that needs to be activated and has something been damaged by shutting the oven down mid pyro cycle?
Regards, Chris..

Jon :

Chris,

Jon :

hello my name is XXXXX XXXXX I am an authorized Meile service tech and I can help you today.

Jon :

Yes, there is an auto reset thermostat in the back or in the grill above the oven that will trip if the oven gets too hot. And if the thermostat trips it will kill power to the oven both bake and broil will not work.

Jon :

You will need to pull the oven out and remove the back panel and search for the thermostat. It is usually located next to the fan motor and will look like a small circular switch with two wires going to it.

Jon :

some thermostats will have a small red or black button in the middle that if pushed will reset the switch. you will need to push hard to reset it.

Jon :

if you find that then push the button in and try it out again. if it works fine and heats fine then that was all you needed to do. but if it doesn't work then I would check it with a meter on continuity. if the thermostat has continuity then you need to check power to the elements in a bake or broil cycle to see if the computer is sending voltage to the element.

Jon :

if no continuity then you need to replace the thermostat.

Jon :

check that out and get back to me here if you have any other questions and I will help you more.

Jon :

I am sure you will find that the thermostat will be the problem since you were running the self clean cycle at high temps and now both the bake and broil to the oven don't work. It is the thermostat that causes this failure about 80% of the time.

Jon :

Please remember to rate my performance below this chat with ok service or better rating if you feel that I have helped to answer your questions. And if you have more questions even after rating me positively below this chat now, please come back to this chat and I will help you more for no additional charge.

Jon :

Thank you and please let me know how you make out with this machine.

Customer:

John thanks,

Jon : You are very welcome.
Jon : Please remember to rate my performance positively below this chat now with ok service or better rating. And if you have more questions even after rating me you can come back to me here at any time and I will help you more for no additional charge.
Jon : Thanks.
Jon and other Appliance Specialists are ready to help you
Chris,

You are very welcome for the help. And thank you for the positive rating. It is greatly appreciated.

Should you have more questions or concerns about this machine please get back to me here at any time and I will help you more for no additional charge.

Thanks again.

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