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Which john are you looking for?
I can help you with your Asko dishwasher. I have worked on them many times before.
as far as for the soap dispenser not opening, what kind of soap are you using? and does the dishwasher wash the dishes as normal? If using gel packets and placing them in the dispenser that alone can be the reason for the soap dispenser not opening. And if the dishes seem to not get as clean lately as they once did, the poor pressure from the wash motor would also cause a lack of pressure to the dispenser. And it would not open from that as well.
now, as far as for the drain not working, if the drain hose is not kinked or obstructed and causing the no drain, you will have to pull the machine out to get to the back and tell me if you hear the drain motor humming?
if yes, the drain is humming then you either have seized drain motor or something clogged in the internal drain line that needs to be cleared. I would advise power off the machine and pulling the hoses to and from the drain motor to check along with the drain motor impeller as well.
if no blockages found then replace the drain motor.
please get back to me here again when you are ready to work on this machine again or if you have more questions and i will help you more.
Yes my friend is using gel packets - told her to just throw them in the machine instead of the dispenser - she is only using the "normal" wash cycle (I guess normal does not have a prewash to waist the soap) But the non-draining is the more critical issue now. This is probably an old dishwasher - she can't find a model# XXXXX anywhere and she checked the strainers - nothing stuck there. Am wondering if worht fixing or if I should buy a new ENERGY STAR® Kenmore 1511 dishwasher, on sale now for $299 instead of $440 from Sears - realize the Asko is a much more expensive brand so worth fixing even if old?. Any recs?
My own dishwasher is a Kitchenaid IC Series - also old - and does not seem to heat anymore thus not clean very well even if I let the water at the faucet first run till hot. Same question: worth fixing? or replacing? Is it the timer? Estimated cost to order from internet?
Still waiting for your answer on my 2nd dishwasher - but no rush, whenever you or someone can get to it.
Kitchenaid IC Series - also old - and does not seem to heat anymore thus not clean very well even if I let the water at the faucet first run till hot.
- have meanwhile looked up the model # XXXXX this Kitchenaid
KUDN230YBK - many parts incl. timer no longer available on line - Any input on what part or funtion might be bad?
Many thanks - just did water test - fills up just fine, just not heating the water.
Also noticed that water does not seem to drain unless the cycle comes to an end. So that makes me think: should I recommend to my friend with the Asko to start another cycle to see if it drains - maybe her usual "normal" cycle she uses got interrupted or something or does not work properly anymore but another program might still work and drain at the end. Is there a overflow risk to start another program/cycle if the water didn't drain?
Thanks - no we are still talking two different washers - Asko not draining, Kitchenaid not heating. I just noticed when doing your water test with the glasses on my Kitchenaid that water does not drain unless the cycle is completed. So I thought this would be normal - as you have confirmed - and figured that my friend's Asko may have gotten interrupted or something. My Kitchenaid does not have a cancel button - not sure if the Asko has one. So there is nothing one can do to test if a cycle simply got interrupted if there is no cancel button?
By the way, my Kitchenaid has plenty hot steam at the end of the cycle, just no hot water at the beginning.
Thanks - all set - except I don't understand the system anymore, wanted to increase my rating for you and then it asks me to pay another $23 to add my rating - while previously I was told that by signing up I could get advice for a month before I get charged again. Really confusing so let's just call it a day.
Found again the link for a bonus and sent 10 extra bucks - really don't dare to change my rating for you as the system explicitly asks to authorize "additional $23" - if this is a bug in the system, then ask them to fix it.
Cheers and thanks a bunch, Jon.