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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12022
Experience:  15 yrs. experience as a certified appliance technician.
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just bought this refrigerator (side by side). freezer is ice

Resolved Question:

just bought this refrigerator (side by side). freezer is ice cold but other side is not working. It has been stored for over a year and worked before storate.
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello,My name is XXXXX XXXXX be helping you today. can you get us the model number ?

 

Customer: replied 1 year ago.

sure. kenmore, side by side, model #106.53642300

Expert:  Bryan replied 1 year ago.
okay great. Now is the fan in the freezer running ? if you open the door you should hear it.
Customer: replied 1 year ago.

yes and it is cold

Expert:  Bryan replied 1 year ago.
okay. That means the damper is stuck , on this diagram you will see arrows remove the plastic cover that runs down the side and the damper cover in the very back left corner and see if the damper is stuck shut. graphic its this .
Customer: replied 1 year ago.

I found the actual part without removing anything. It is attached to the inside wall of the frig, on the wall that is shared by the freezer. There is cold air blowing out of it, but not much. Should I take anything more apart for this?

Expert:  Bryan replied 1 year ago.

how long has this been plugged in ? how warm is the refrigerator side . outside warm or just cool?

 

Customer: replied 1 year ago.

We just turned it on about 1 1/2 hours ago. It is about 85 degrees outside, we have it plugged in the garage (not air-conditioned), but the garage door is open.

Expert:  Bryan replied 1 year ago.
okay what I would suggest is leave this running overnight . it can take up to 24 hours to stabilize and the refrigerator side takes the longest. I'll bet by morning it will be fine.
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12022
Experience: 15 yrs. experience as a certified appliance technician.
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