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John
John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I have a GE washer that had an uneven load and it stopped working

Customer Question

I have a GE washer that had an uneven load and it stopped working before I could stop it to fix the load. A few lights were blinking, I googled an answer for it and it worked as far as getting the lights to stop but now when I try to start the washer again I press the start button and it sends a shot of water and won't start. Now the "wash" light is blinking but when I turn the knob it stops. Please help me.
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello,My name is XXXXX XXXXX be helping you today. Give me a few minutes to pull up your model. thanks .Be right back.

 

Do you have the model number ?

Customer: replied 1 year ago.

GTUP270EM1WW

Expert:  Bryan replied 1 year ago.
when you start this or try to start it does the lid lock ?
Customer: replied 1 year ago.

No it does not.

Expert:  Bryan replied 1 year ago.
okay frequently when these go out of balance it breaks the door lock assembly . Lock WH44X10288 Main Product View this happens all the time. you will need to order and replace the lid latch. heres a link to order that. lid lock

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