Hello Jerald my name is XXXXX XXXXX you for choosing our service.When you looked at the coils were they lightly coated from top to bottom with frost?Was the fan at the rear beside of the compressor operating?Thanks,Barry
Rear Coils have no frost on them and the fan behind the coils is running. Coils have a very light coating of dust. The coils are room temp.
I touched the compressor and it is very hot to the touch. Not sure if that is normal or not.
it does have a slight vibration/humm. And yes, it is hot where I can't leave my hands on it..
I don't see a way to get to the coils behind the rear wall. The top 2/3's of the interior is a single piece of plastic. Below the bottom 2 drawers there is a separate piece that might be taken off with a dozen or so screws to remove the railing kits, etc.
Thanks..removed the rails and the back panel and do see frost on the coils. I've attached a pic.
Thanks. In the meantime should I unplug the freezer to keep from harming the condenser or anything or should I keep it plugged in so the repair tech can see the frost pattern? Just don't want to cause any further damage to the freezer.