Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello from our service,
My name is Chas, I am so happy to help you today.Before we get started, I would like to help us get on the same page so that our interaction will go smoothly.I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:a. You want to add detail.b. Your question was not fully answered.c. You want to ask further questions.Negative ratings do not cover site problems, delays, or anything else on the site that might annoy you, as experts are only involved in trying to answer your questions.I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction.
Can I get the complete model number of the washing machine? This should be found inside the lid opening area of the machine...
All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating. . .
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Hi Chase just pulled the pump. Did not find any obstructions checked and got 16.8 ohms between terminals which tells me it's okay. Can I bench test with 120vac or is there a cap somewhere ln the line
Chas, I put 120v and she spins about 50 percent of the time. This unit can't be over two years old. They don't build them like they use to. Please advise.
What is the best place to order this part and do you think I should order OEM.
While I got you on line what is the best way to clean the inside of these HE units. We use afresh tablets about once a month but it does not seem to clean it very well. It smells and looking through the clear tub it looks nasty inside.
Chas, you have. been a great help. Thanks, Sean