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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Help reprogramming maytag oven

Customer Question

Help reprogramming maytag oven
Submitted: 10 months ago.
Category: Appliance
Expert:  Barry G. replied 10 months ago.
Hello my name is XXXXX XXXXX you for choosing our service.

Look around inside the oven for a model/serial tag. May I have the model number please?

Thank you,
Barry
Customer: replied 10 months ago.

The door is locked It all began with me somehow inadvertently pushing the clean button and locking the door. I tried to cancel, but to my dismay, wasn't able to. So I unplugged the oven, thinking everything would turn off, and I would be back to normal.

Expert:  Barry G. replied 10 months ago.
Molly is the oven even a little warm now?

Barry
Customer: replied 10 months ago.

no. after I unplugged the oven, it says CAL.

Expert:  Barry G. replied 10 months ago.
Molly let me look and see what I can find. It will take me a bit of time without a model number so please be patient.

Barry
Customer: replied 10 months ago.

OK...I will start a bath for my grandchildren.

Expert:  Barry G. replied 10 months ago.
Please take your time. I will be looking and I will be here for a few more hours.

Thank you,
Barry
Customer: replied 10 months ago.

i won't be up foe a few hours...what now? if i pull the oven


out, will that be helpful?

Expert:  Barry G. replied 10 months ago.
Know I have 3 pages it will not take me too long to get through them. Most of the ones I have that are on the list are refrigerators when I did my file search.

Is this a range or a built in oven?

Barry
Customer: replied 10 months ago.

It is a range and about 5 years old. It is a cook top.

Expert:  Barry G. replied 10 months ago.
Okay I found one, so lets try this one.

Press the clock button. If it goes back to normal then great.

If it does not try pressing a temperature up or a down button once then press the clock button. Did that work?

Thanks,
Barry
Customer: replied 10 months ago.

no

Expert:  Barry G. replied 10 months ago.
Does your control have temperature up and down buttons for the oven or a knob?

Barry
Customer: replied 10 months ago.

buttons on the panel


 

Expert:  Barry G. replied 10 months ago.

Okay that is all of the files I have on hand. I cannot look at Maytag's site without the model. Perhaps another tech has files saved that are different from the ones that I have. I will relist your question Molly for everyone to respond to. As soon as someone can help you they will make a post. Thank you, Barry

Customer: replied 10 months ago.

ok

Expert:  Bryan replied 10 months ago.

Hello,My name is XXXXX,X XXXX be helping you today. Give me a few minutes to pull up your model. thanks .Be right back.

 

does this have a bottom drawer ? its a free standing oven correct ? not a wall oven ? is so look in the drawer if it has one for the model number tag.

Customer: replied 10 months ago.

it is free standing and has a bottom drawer.

Expert:  Bryan replied 10 months ago.
okay I know you cant open the door but can you check the rest of these places? for the model number tag.

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Customer: replied 10 months ago.

MER5765RAB on back

Expert:  Bryan replied 10 months ago.
perfect ! thanks, please stand by.
Expert:  Bryan replied 10 months ago.
can you try this ?

To reactivate the control, press and

hold

Cancel and Cook & Hold pads


for 3 seconds.

Customer: replied 10 months ago.

nothing

Expert:  Bryan replied 10 months ago.

okay is this still saying CAL ?

 

Customer: replied 10 months ago.

yes

Expert:  Bryan replied 10 months ago.
okay

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there are several types of controls used in these ranges, try the different lockout controls.
Customer: replied 10 months ago.

sorry...nothing works

Expert:  Bryan replied 10 months ago.
okay reading up on this have you unplugged this for at least 5 minutes since you tried the self clean ? Power off and on to reset
Calibration value out of range "CAL" in the time digits Completely disables oven 4
4 "Action Taken" applies until there is a POR (Power On Reset ["hard reset"]).

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