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Hi thanks for choosing just answer, do you happen to have a model number or age of unit or both?
Sure - it is 13 years old, I found a technical data sheet inside the control panel area that says "model numbers JTP27BA, JT27WA" Is this what you need?
Ok you have a shorted relay on your control board, you would need to replace the board, I would need exact model number to get you a part number but that will fix it.
Can you tell me where to locate that number? They sure make it a lot easier to find in your refrigerator than in your oven!
On the wide white ribbon that connects to the control panel, it says "JTP27B". I DO see a silver sticker with information on it behind the lower door - unfortunately - it is not very legible, likely due to the temperature issue...I CAN make out JTP27B on this as well, but it looks like there are 4 digits after that. Is this at all helpful?
The 4 digits is what I'm looking for any guesses?
ummm...?A2B? (5 digits?) Does that help?
Is it a very difficult repair? Or is it something that someone with a reasonable amount of mechanical aptitude could do? Also, could you direct me to the lower gasket part that I would need to replace the damaged one? By the way, when they tell you to turn the breaker off on these before working on them - they arent kidding!!!
I found a reconditioned one for half the price - do you think its worth it?
It has a 6 month warranty - $100 instead of $200 - what would you do?
Thanks much for your help!
HI - so, I replaced the control panel, and I am still having the same problem...any other suggestions?
I have not reinstalled the elements to see if it was heating up, but I can do that if it would provide helpful information. I am just assuming that it is still a problem as the red indicator light is on as it was prior to the install of the new control panel. Should I do that and get back to you?
Can you give me the part number for the thermostat? Is that that "spike" that pokes out? There is one in the top oven and a bar that is sideways (flush along the back oven wall) in the bottom one. So, you don't think that it is the assembly behind the knob for the lower oven itself?
OK - I Think that makes sense from the part I am looking at. I think I'll leave the new control board in...after all it is kind of a major part of what can go wrong. I understand that it is difficult to diagnose without looking at it, and I figure I'm still ahead of calling in a repairperson (IT would have cost me the $100 just to get them here). On a scale of 1-10, 10 being difficult, how tough would you say the thermostat repair is? Ill probably look for it on utube.
Thanks - we completed this repair over the weekend and my oven is now working!! Unfortunately, I broke the housing on the indicator light - but that should be pretty inexpensive and easy to replace - in the end, after replacing all these parts...my stove will be like brand new! :)