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My name is Chas, I am so happy to help you today.Before we get started, I would like to help us get on the same page so that our interaction will go smoothly.I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:a. You want to add detail.b. Your question was not fully answered.c. You want to ask further questions.Negative ratings do not cover site problems, delays, or anything else on the site that might annoy you, as experts are only involved in trying to answer your questions.I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction.
If the door lock broke why did you replace the door frame?
The door frame was broken. This is a located at a rental condo. I suspect one of their kids hung on it - breaking the door frame. I don't know if the door lock is broken. How do I test this? It seems to close with a confident thud. Thank you.
No. I don't hear a click when I press the start button. Good question. Since I'm not familiar with this washing machine I didn't know to expect a click when the start button is pressed. So, does this suggest a door lock needs to be replaced? If so, I'm assuming the locking mechanism is on the washing machine side and not the door itself, correct?
Unfortunately, I'm not onsite at the property to check the washer. I'll be there later today but it will be a couple hours. Is this the part number for a new door lock? WH10X10006 By asking about the button, are you suggesting that the button can be repaired without having to purchase a replacement door lock? I appreciate your help.
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Thank you Chas. You've been very helpful. I'm off to find WH10X10006. Can you suggest where I can get one quickly and cheaply?