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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73400
Experience:  9+ years being an appliance technician with factory training.
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Tried to use self-clean feature and got message: E 1 -F5

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Tried to use self-clean feature and got message: E 1 -F5 -
Hello, and thank you for using this service. I'll be helping you with your problem today.

So error E1 F5 means that your door latch assembly has failed and isn't moving. Try to turn off the circuit breaker for 60 seconds again, but when you re-apply power, try to wiggle the latch in case it's sticking. If you still get the error, the door latch assembly will need to be replaced I'm afraid to say.

Please remember to rate my service before you leave. If you have any other questions, please ask me – I’ll be happy to respond. You can continue asking follow-up questions until you have all the information you need even after rating my service. Thank you!

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