Hello, and thank you for using this service. I'll be helping you with your problem today.So to start, the thermal fuse would never cause this problem because it would stop the dryer from running at all, not just when you release the start button. That being said, there is one quick test you need to do. Press and hold the start button for 1 minute. Open the door and is the dryer heating at all?
Yes, the dryer heated up.
OK so, if the dryer heats up, that means that your motor is working properly and the even heat control board is good. Unfortunately your motor relay inside the control panel has failed and isn't switching the power from the start winding to the run winding. Below is a link to the motor relay you'd need to order and replace inside the control panel. There are (2) relays that look the same in the control panel so make sure to replace the motor relay which is the one that DOES NOT have 2 large thick red wires going to it.
CLICK HERE for relay
I see the relay with the 2 thick red wires. Is the other one directly below that one or is it the relay to the right of the on/off switch? 2nd question, I should be able to get the part tomorrow. Shall I hold on submitting feedback until after installing tomorrow and testing ?
I can't say the exactly location, but there are only 2 in the entire control panel so ignore the one with 2 thick red wires and it will be the other one. As for submitting feedback, you can do that whenever as long as you don't forget, but typically feedback is submitted now when the conversation is over and you can come back and change it or ask follow-up questions later if you wanted.
ok thanks - I just wanted to make sure I had an opportunity for follow-up if necessary and was not sure how I could continue on with this thread if necessary. Thanks
Yes of course. You can post back any time you need. There will be an E-mail sent to you with a link so that you can click on it and come back to the question if you had further questions.
Sorry, I forgot to allow you to rate
It should be fixed now
Hi - It didn't work... I drove into the city to pick up the part you attached to your answer, and it did not solve the problem... When you press the on switch, the dryer comes on but immediately goes off...
yes, it has to be the correct relay, the only other relay that is identical is the one with the 2 large red wires going into it... and yes, it is heating when you hold the button down.
So this would be a very rare case if that relay didn't fix the issue. I would still replace the other relay just to be 100% certain since you happen to have and extra god relay right now anyways. Either way, if that didn't fix the issue then the even heat control board needs to be ordered and replaced. That's the small 3" x 5" control board inside the control panel. Below is a link to the control board you'd need to replace. Now normally when this part fails, the heat stops as well, but if the relay didn't fix the issue, this would be the only option.CLICK HERE
Switching out the other relay didn't help either... I don't know - looking at $190.00 for a new control board - and what if that doesn't fix the pblm? I should probably just look at buying new......
The other thing is, and not to question your knowledge, because I have none and am just very frustrated., but why do you think it's the even heat control board? - earlier on in this thread you mentioned that if "if the dryer heats up, that means that your motor is working properly and the even heat control board is good." Is there any other tests I can do? I do have an ohm meter.