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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14414
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My Bosch WAE20260AU is filling and draining but not agitating

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My Bosch WAE20260AU is filling and draining but not agitating or spinning. We've taken the back cover off to check if the belt is broken or slipped but it is ok

Hello and thanks for using this service,


The most common issue for your problem is the motor brushes wearing out on the machine. The brushes on the motor wear down and then the motor will not turn at all. You should take the brushes out and replace or at least check them for significant wear. Look under the motor for any powder, typically the brushes only last 5years or so.

Appliance Guru and 3 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Hello, we've checked and the brushes are fine. There was some carbon around the motor but the brushes still have plenty left on them. The bearings are all good too.

Then you likely have a bad motor control board.
Customer: replied 3 years ago.

Thanks for the advice, I agree too :)


no problem!