How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Technician-Josh Your Own Question

Technician-Josh
Technician-Josh, Home Appliance Tech
Category: Appliance
Satisfied Customers: 359
Experience:  Certified appliance repair tech.Factory trained.
Type Your Appliance Question Here...
Technician-Josh is online now
A new question is answered every 9 seconds

Need the black inside panel for my microwave?

Resolved Question:

Need the black inside panel for my microwave?
Submitted: 10 months ago.
Category: Appliance
Expert:  Technician-Josh replied 10 months ago.

Technician-Josh : Hi, my name is XXXXX XXXXX X will be helping you today. What part exactly are you looking for?
Technician-Josh : Also please double check the model number
Customer: I need the black inside panel on the door. Mines broke. Where the hinge is located.
Technician-Josh : Is this a counter top or over the range unit?
Customer: Counter top
Customer: nn-5d670s - model number
Customer: 6f51230623 - serial number
Technician-Josh : You will not be able to get that part separate from the door. You will have to purchase the entiire door and it looks as if it's unavailable. Give me a couple minutes to look deeper.
Technician-Josh : Couple the model be nnSd?
Technician-Josh : Could*
Customer: Try it
Technician-Josh : The correct model number is nnsd670s. I am trying to find the part, please give me a few more minutes as this part is not available but I'm trying to locate one.
Technician-Josh : Sorry to inform you but I have tried 6 different appliance parts dealers who offer Panasonic parts, and all six do not offer any parts for this model. It could be that they never offered replacement parts for this model or they are discontinued. Your only option is to call tHe manufacture and see if they have any left over stock on this model. Sorry for the bad news. If you need anything else please let me know. Please do not forget to rate my answer. And remember that your rating my answer and not the fact that the part is unavailable. You asked a question for a fee and expected an accurate answer in exchange, I have answered you question with accuracy. If you feel I did not satisfy with my answer please let me know what I can do before you rate. Thank you.
Technician-Josh, Home Appliance Tech
Category: Appliance
Satisfied Customers: 359
Experience: Certified appliance repair tech.Factory trained.
Technician-Josh and 8 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.