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That is correct. I did clean the filter and put it back in. When I turned the unit on the humidity reading flashed 65% then immediately went back to '1' and won't allow me to raise it.
I will go down and look at that. I will use a mirror. I'm not sure what line I'm looking for, but will see what I can see. Back in a few minutes.
The 'tube is hard black plastic, short and 'L' shaped towards the back of the appliance. I tapped it and got a few drops of water off it but that was all. No way to look into it. Perhaps if I used something flexible (piece of rope, etc) and pushed it into the hole it might dislodge something?
I was able to feed in about 24" of plastic phone cord. I pulled it out and replaced the bucket. Turned the dehum. on with no change in the results.
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I am rating your service OK only because we were not able to correct the problem. I am hesitant to invest over $100 in the two parts you recommended for a 2 year old $178 dehumidifier! Thank you for your assistance.