Appliance Repair Questions? Ask a Technician for Answers ASAP
Yes water pumps out after agitation cycle ends and lid switch is working correctly.
Main motor does not hum or buzz when it should be running for spin.
Yes I have a Simpson 260 meter.(one of the best you can buy)
Many years ago I was an appliance service tech and worked for the GE factory. I remember we used to test the motor by cutting the wiring harness and feeding the motor directly with 115 volts, but I am unsure of the wiring colors.
Anyway you are the current specialist, I will follow your suggestions.
Kelly, I followed your exact instructions and the washer started to spin.
I followed your instructions, but when I set it for a regular spin cycle the main motor does not run only the pump motor.
Okay, so we know the motor is good and the wiring is good. That means the machine control is faulty and will need to be replaced. The correct one for your model is pictured and available below. Great job on the diagnostics!
Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are theonly company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
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In accordance with Kelly's diagnosis, I replaced the Wh12X10323 control, and sometimes the spin works, but several times when set on light load, after the rinse is finished the pump runs and pumps all of the water out but the spin does not start!
I removed the hose from pressure switch and blew down into it. I can blow into it, and air passes but not easily.
Kelly,About 6 inches from bottom of pressure switch hose I observed some "gunk" which may have been restricting the hose. I disconnected the hose at both top and bottom and loosened the "gunk with a short piece of wire. Then using a turkey baster and hot was I flushed the hose out from the top down. I have now ran 2 complete cycles and the spin was normal. The original diagnosis of control board may not have been correct. Many years ago when I was a GE factory Service Specialist, we always checked for simple problems first. Perhaps the pressure control hose should have been checked before replacing the control board? Question: There is a square box on the side of the outer plastic tub where the hose connects. Is there a screen or any kind of restriction from inside the tub to this box which might need to be cleaned?????