Hello from our service,
My name is Chas, I am so happy to help you today.Before we get started, I would like to help us get on the same page so that our interaction will go smoothly.I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:a. You want to add detail.b. Your question was not fully answered.c. You want to ask further questions.Negative ratings do not cover site problems, delays, or anything else on the site that might annoy you, as experts are only involved in trying to answer your questions.I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction.
What is the serial number of your unit?
All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating. . .
Bonuses are welcome if I have helped you a lot, however they are not mandatory
The part number you told me to purchase is NOT CORRECT. IT IS NOT
COMPATIBLE WITH THE MODEL NUMBER.
it is for a completely different model type frig.
At this point I am so tired, my repair person and I worked for 3 hours trying to program the frig. I took your part number and cross referenced it with the model number my frig. is, and it came up NOT COMPATIBLE.
Code 0302 How do you know it is not the low voltage board in the door or even the keypad at this point.