How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 78804
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Jenn-air model jdb3200aws4.. All the buttons light up and work

This answer was rated:

Jenn-air model jdb3200aws4.. All the buttons light up and work
But the start button, cannot get it to start.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Unfortunately this is the most common issue this dishwasher gets I've found. If you've made sure the door latch is working, you just have a bad touchpad. Now this particular unit appears to have 2 touchpads listed for it so there might be a difference in color or a serial break. Either way, you need part number w10208764, or w10208765. You'll want to contact, or with your model and serial to make sure you get the correct part.

Now I would recommend getting the part from because even though this is a very common problem, it's not something you can test to be 100% certain and is one of the few places that allows you to return parts if you end up not needing them.

Please remember to rate my service before you leave. If you have any other questions, please ask me – I’ll be happy to respond. You can continue asking follow-up questions until you have all the information you need even after rating my service. Thank you!

Tyler Z. and other Appliance Specialists are ready to help you