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no, it's blowing cool but not cold air. the freezer and refrigerator both feel about the same temperature. both are set to 5 out of 7 at the moment and have been running for about an hour.
OK so the first thing you'll need to do is pull everything out of the freezer and remove the back panel to check the silver coils behind this panel. Are the coils lightly frost from top to bottom or?
Sorry, forgot to mention that I pulled the ice maker and the back panel off. I didn't do that until probably 9 hours after I had unplugged the unit, but the coils were not frosted at all. The drain pan was completely full when I pulled the back panel off the unit.
On that note, the ice maker has not dumped ice in probably 36 hours, and there was some frost on the food in the freezer when I emptied and powered the unit off.
understood. it will take me a few minutes to get it back apart but I will respond as soon as possible.
It takes a little time to get this thing apart, but I was able to get the back panel off again and the coils are not frosted at all. The fan is blowing cool but not particularly cold air into the freezer, and the fridge is getting almost no air movement at all. You have to put your hand up against the back wall of the unit to feel any air in the fridge. In the freezer you can feel air blowing, but again it's not that cold.