Appliance Repair Questions? Ask a Technician for Answers ASAP
thanks for your prompt reply to my question. Given that the oven has only been operating for a couple months, does the problem suggest a defect or some other problem? I installed the unit so as to insure good airflow;
Are these ovens prone to control board failure? I understand that the units can/have failed after high-heat self clean, but I've not done a self-clean cycle so wonder if the unit is a lemon or whether I'm going to be faced with more control board failures in the future.
Thanks in advance for your advice. I'll contact whirlpool canada for the part number.
Follow-up. I found a Canadian part supplier and had them ship me a replacement electronic control board. However, though the display, internal light and fan seem operable, there is no heat from any of the elements...regardless of setting (reg bake, broil, convection)
In a previous forum Q you linked this answer to a different part (9759243)...Thermal Cut-out that was said to be an updated version correcting for the low tolerance temp. Both the part you cite above and in this Q are said to work with my model of oven. Is one a better version?
got it. Therefore I should simply purchase the cheaper of the two units?
Problem not solved...replaced ECB, then with the part you recommended (thermal fuse) and still no heat from any element. Fan and lights OKAY, Clock OKAY. No heat on any of the three settings (bake, broil, convection)
I'll check, but the fact that there has been no material change in the incoming power configuration leads me to think that this isn't the issue. This oven would never have functioned without 240, yet it worked for months prior to the ECB board going.
...will pull out my multi-meter.
I tested the power at various points from wall to and from the ECB. In the end I found that there was a poorly soldered connection on the ECB (it had been a re-conditioned board!). I soldered the connection and now the unit functions. I have heat, fan and lights. ya!