Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, I'm David. I'll be helping you solve your problem. Since this probably isn't something that can be diagnosed over the internet I'll say that Miele's are VERY complex machines. Most techs I know won't service them. It's possible that the diagnosis is incorrect. It might be worth a call to Miele factory service. http://www.mieleusa.com/service/index.asp
They can send out their own tech, or one trained on Miele, to give you a second opinion. It might be worth the service charge to know for sure. If it is the timer, and it's not available, there is nothing else that can be used.