Appliance Repair Questions? Ask a Technician for Answers ASAP
Morning to you..Does your washer look like this one..?
If you have all the water out of the drum..Then your problem is going to be a faulty doorlock switch..If the opening at the bottom where you removed the panel to drain the water is only in the area of 4- 6 inches in height..Then your washer does not have a release for the door lock..Your only fix is to forcible open the door..Then replace the doorlock as the mounting screws to the doorlock are covered up by the door itself..You can access the doorlock from the top by removing the screws at the top back of cover..Slide the cover off..Unplug the washer..Take a flashlight shine it down at the 3 o'clock position on the door...Take a long tool (socket extension etc.) Plug the washer back in..Then tap on the lock body..Sometimes this will release the lock to open the door..If all fails then your only action would be to force the door open ..As you will need to replace the doorlock anyways..Thanks Bob