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Hello, my name is XXXXX XXXXX iam happy to help you with your question today.. have you tried shutting the breaker off for 5 min or cleaning the touchpad ribbon?
I DID TRY SHUTTING THE BREAKER OFF FOR A FEW SECONDS BUT NOT A FULL 5MINS AND I WOULD HAVE TO BE WALKED TROUGH THE PROCESS OF CLEANING THE TOUCH PAD RIBBON.
do you have a more complete model number , seems to be missing some digits ?
MD7749AWW1 IS THERE MORE INFO
IM TRYING THE BREAKER FOR 5MIN NOW
your getting that right off the machine ? still something wrong with the model?
ONE SEC I WILL CHECK
THE DOOR FRAME LEFT SIDE MID WAY SEZ MD 87749AWW1 SER NO F12215573 TYPE 577-0
sorry ,ill opt out ,i cant find any info on that model number and i dont want to steer you in the wrong direction ,ill repost your question
Thank you fro trying its about 2 years old surprising no info . What is the process for getting my depoit back?
some other tech may have info ? if you want to hold on and somebody may be able to help you out
if you dont hear back contact the admin and request a refund
Sorry on closer inspection the Mod # XXXXX XXXXX 7749AWW1 not md87749aww1
are you there?
Im at work I will contact you asap
ok , that model does come up , but there are only a few things you can do ,firstly is the breaker reset that you tried already , next you can unscrew the screws on the inner panel that go into the control panel ,with the power off of course , check the ribbon connector of the pic below , that plugs into the control board , make sure it is inserted and tight , you can clean that ribbon with rubbing alcohol , re insert into the board , but if you get the same issues ,then you will req that touchpad , the board and touchpad work hand in hand but if some buttons do not work it is almost always the touchpad itself
RepairClinic Item #1878606 (OEM Part)
Touchpad and control panel assembly, white
Manufacturer Number W10356467
Out of Stock
(Expected Ship Date August 14 - August 20 if ordered today)
Thank you I will give cleaning the ribbon connector a try as soon as I get home.
thanks I will try cleaning the ribbon connector as soon as I get home.If no luck I will order the touchpad. best regards steve
ok , no problem good luck Steve
wp# XXXXX mx#126850001g c s , is on a tag attached to the ribbon connector , and on the back of the pvc touch pad control housing (where the top of the dishwasher door handle is molded i
would pictures help now that I have it all apart the ribbon has a tag on it thats marked WP# XXXXX Rev. A, MX#NNN-NN-NNNN C S and the PVC housing has P.N. W10199662 white stamped into it . just don't want to order the wrong part. can i send you photos?
r u there ?
randy or whom ever is availabe today -please refer to last question before i order parts thanks steve
randy or whom ever is availabe today -please refer to last question before i order parts thanks steve ps i will gladly add a bonus after we are certain of the parts numbers