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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 6742
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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My Maytag Epic Z Front Loading washer vibrates terribly, but

Customer Question

My Maytag Epic Z Front Loading washer vibrates terribly, but only when it has clothes in it and then only on the spic cycle. If I run it empty, the vibration is hardly noticeable. I bought anti-shake pads for the feet but they do not help.
Submitted: 11 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 11 months ago.
Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 33 Years,
and have over 100,000 in home repairs and over 50,000 phone and internet repairs under my belt.
May I have the unit model number to better assist you please?
Customer: replied 11 months ago.

Where on the unit will I find the model #?

Expert:  Whrlp Master Tech replied 11 months ago.
if you open the door it is on the face frame of the washer .
Customer: replied 11 months ago.

MHWZ600TW02

Expert:  Whrlp Master Tech replied 11 months ago.

Remove the bottom front panel two screws under the panel hold it in place.


And check the shocks to make sure they have not come unmounted from the base plate this model should have one in each corner some models only have three.

Customer: replied 11 months ago.

Mine has 4. All four of them are intact and securely attached to the bottom pan and the drum.

Expert:  Whrlp Master Tech replied 11 months ago.

ok do you have the top panel off .if not you will need to remove it and look at the two suspension springs .

Make sure they are also attached.

If they are attached ,then they have become weak and will need to be replaced.

CLICK HERE for spring parts info

Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 6742
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Whrlp Master Tech and 6 other Appliance Specialists are ready to help you
Customer: replied 11 months ago.

Springs are both attached and do not seem to be weak. They both have great tension.

Expert:  Whrlp Master Tech replied 11 months ago.

if the shock are attached to the tub ,

it has to be the springs have been stretch out some .

this is normally done by too much weight at times through the years

.

And Thank you , have a Nice rest of the weekend!

Customer: replied 10 months ago.

I found the problem. We bought the set at a yard sale and they came with no instructions. Having never owned a front loader before, I did not realize you had to remove 4 blue blocks and screws that hold the drum to the frame during transport. Once I removed those, it worked perfectly. No vibration at all.


 


Thanks for your assistance.

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