Hello..It is my Pleasure To Be Working With You Today.Sorry you are having this problem..Yes you should be able to complete this task without calling for service..First remove the cap at #301...Remove the bolt #303...Lift up on the infuser #300..Remove the coins..Also please remember to rate my answer to you at "OK" or better before leaving today so that I may be credited through the system ...If you have any further questions I will be standing by..Thanks Bob
okay .. thanks. it might take me a bit. My husband wants to help and he just stepped out.. so I will get back to you.
I think I have all the change. If the tub is still making noise could there be change in the back of the machine (tub?)