How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bob L Your Appl Pal Your Own Question
Bob L Your  Appl Pal
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7548
Experience:  23 Years Major Appliance Repair
Type Your Appliance Question Here...
Bob L Your Appl Pal is online now
A new question is answered every 9 seconds

I have a Frigisaire FGMV174KFB Microwave - it is ~2 years old.

This answer was rated:

I have a Frigisaire FGMV174KFB Microwave - it is ~2 years old. It hs stopped heating - goes through the cycle and even the fan appears to come on but it doesn't heat.
Hello..It is my Pleasure To Be Working With You Today...Once you input the time and heat setting does the unit run as normal..? (Cook time set counting down as normal on the display..)
Customer: replied 3 years ago.

Yes - there is just no heat

Have you noticed by chance if the unit was starting to get a bit loud when it did heat...?...More like a low growling sound .
Customer: replied 3 years ago.

No - it was working fine until it stopped working


Ok great..If all other functions are working properly and the unit is not heating..Then you have a faulty Magnetron..The magnetron is what provides the wave that heats the items placed in the oven..The magnetron is best installed by a qualified tech as a microwave stores a massive amount of voltage even when not plugged in..CLICK HERE FOR PART Also please remember to rate my answer to you and not the actual outcome of your repair At "OK" or greater so that I maybe credited through the system..If you do have any further questions I will be standing by..Thanks Bob
Bob L Your Appl Pal and 2 other Appliance Specialists are ready to help you