My name is XXXXX XXXXX I am an appliance expert here with the website and I can try to help you today, if you still need it?
sorry for the delay in getting a response, I am just seeing your question for the first time now.
Is your washer displaying any error code like f1 or e2 in the display?
usually when the washer does what you are saying it is doing and the display or buttons on the board are unresponsive, that usually means the control board is bad.
What I would suggest you do first as a quick fix is unplug the washer for ten minutes and take a hair dryer out and fan hot air on the front part fo the control board.
This will help un stick any stuck keypads and relays on the board, which usually causes this issue. So while blowing the hot air about 4 inches away from the plastic on the control board, take the palm of your hand and rub it over the buttons on the board. This will aid in unsticking the keypads and buttons.
do this for about 10-20 minutes and then stop and plug the washer in again. if it works fine for you and doesn't register the codes or does stop or fail for you then you should be good to go. But if it fails again you will need to change out the board. and depending on the age of the machine, It may not be wise for you to spend the money on a control board in an older machine.
Please run that test and get back to me here and let me know what has happened.
And if you feel that I have helped to answer your questions please remember to positively rate my performance with ok service or better rating. And if you have more questions after positively rating me, please feel free to get back in touch with me here and I will continue helping you for no additional charge.
Thank you for your answer. The washer does not display any errors.
Can you, please, be more specific, what you mean by the control board? Is this the front panel with the buttons? Or is this the module inside the washer with all the cable harnesses connected to it?
Thanks in advance for your answer.
I believe, I didn't give you my washer model number. It is Kenmore HE2Plus front loader, M.N.:(NNN) NNN-NNNNThe instrument panel - pushbuttons and dial - are in the front.I have tried the hair dryer approach for 15 minutes. To do it, I disassembled the instrument panel from the washer, exposing the green printed board behind it. Its part number is "KM MID WASHER"(NNN) NNN-NNNNrev A. Is this the one you were talking about?
Anyway, I dried it for 15 minutes, then plugged the washer back, then turned it on. I did not start any cycle, just pushed buttons following the usual sequence of programming the wash load. All buttons behave normally and there were no irregular beeping of any kind. It looks, like the dryer helped.
Thanks for your help. I appreciate it.