Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 33 Years, and have over 100,000 in home repairs and over 50,000 phone and internet repairs under my belt. May I have the units model number to better assist you ?
And the part number of the control you installed please?
And the model number of the washer also please?
ok you have the correct board in it .
Is the outlet the washer is plugged into properly polarized and grounded ?
this can take out a control board .
Be cause with it doing all these strange commandoperations that is a issue with the main control it tells every component what to do and when to do it .
And with the unit empty I recommend pulling the unit out and from the bottom look at the drain pump system / pump and hoses ,, you may have something that is making the ball bearing noise
a new control is still available , if you send it some where to be refrubished it could be 2-3 months to get it back and not being able to use the unit in that time.
CLICK HERE for the part info on a new control
And if have a polatity tester that is graet if not here is how to test it with a Volt-Ohm meter IF you need it !
Check polarity to your outlet LARGE blade to ground 0 volts, small blade to ground 110-120 volts,small blade to LARGE 110-120 volts. this is very important with electronic controls
you could have had a power issue that made the control go crazy at that time .
And I guess what ever was making the noise could have been flushed thru the pump
Just go a head and use it, if you have a problem even after you rate me.
I will still assist you