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Appl-Tech
Appl-Tech, Service Technician
Category: Appliance
Satisfied Customers: 564
Experience:  Over twenty seven years in the appliance service business
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The oven keypad is unresponsive and displays the message "Keypad

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The oven keypad is unresponsive and displays the message "Keypad FMEA Error"

Appl-Tech :

Hello, thanks for letting us answer your questions. We appreciate your business!
The kepad error is generated by the computer board and is indicating that there is a short (FMEA) in one of the keypad buttons.
Your only option is to replace the keyboad assembly

Appl-Tech :

Wolf ovens have a robust error detection module and it is very accurate in displaying where problem lies in your appliance.
Failure Mode and Effects Analysis software (FMEA) is the machine detecting the telling where the problem is.
I would suggest that you get a certified Wolf tech to repair your oven as I have seen people end of with other components getting damaged from unqualified tech attempting to repair them. But that is certainly up to you to make that decision.

Customer:

Ok, thanks. That's what I suspected.

Appl-Tech :

Did you need any other questions answered?

Appl-Tech :

If not may I ask that you please rate my help as positive for JA tonight.
Feel free to to continue if you any other issues you like to discuss
Thanks for letting me have the opportunity of helping you.

Customer:

no thanks

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