If water is dripping from the dispenser and you have an ice maker in the door, check to see if the ice maker is on or off. If the ice maker has been turned off, the bucket must be emptied of all ice cubes, or they will melt and leak out of the dispenser. This is because when the ice maker is off, air is not directed from the freezer to the ice maker compartment. If the ice maker is on, make certain the door to the ice maker is completely shut.
i checked all those probable causes before i posted my question..the ice maker switch is on and all the doors are closed but the ice keeps melting for some reason
i also checked that by closing one door while holding the open/close button on the opened door pressed and feeling the fan that goes to the ice bucket, the fan is working fine
the freezer is at -6 and refrigerator at 36...and for some reason everything i have in my freezer is not frozen even though its kinda cold in there
if its a sealed system issue with a freon leak...how do i fix that?
im pretty sure you are right..since im on the east coast(new york) its 1:41 am...so i will take off that freezer panel as soon as i wake up...thank you very much for your help..i really appreciate it