Appliance Repair Questions? Ask a Technician for Answers ASAP
HI thanks for choosing Just Answer, do yo have a model number by chance?
not on hand but this is the part #
sorry that's the panel I am looking at purchasing
how old is dishwasher?
about 4yrs Part Number: W10039780
yes thats control board, but if the control lights up its most likely not bad
when yo say you put it in reset mode are you talking about the cancel button?
the indicator lights are off. as it is running in wash mode it lights up in drying mode
so only some of the lights work?
when I reset it all lights work and it default to "heavy" wash cycle, however the "drying" light is on while washing. the start button does not work at all
you can hear it washing ?
not the cancel button. alternating the two middle buttons (sorry I am not at the dw) until panel lights up
what buttons are you hitting to reset?
oooh yes that is not a reset
that is a diagnostic mode
they all light up because its made to detect error coes
oh ok. well it starts the wash cycle
yes that is a test
if yo go thru that sequence again it should come ot of that
doesnt sound like a bad panel no sounds like yor just in the wrong mode
I can put in other wash modes but start button does not work, nor does delay wash. I can select cycle type and cancel button work.
yes this all sonds like its in diagnostic mode
if yo know where the breaker is
yo shold try and sht it off for 5-10 minutes and turn it back on see if it corrects problem
tried that too
this is at a rental property and the front of the panel has worn thru on the start button
meaning the protective pvc plastic over the button has worn off
yes then yo need the toch panel
it appears that there are several layers of plastic and that it is just the black plastic so I think it is still protected however a new panel seemed to be the answer
not a symptom of temp fuse?
yes there are several layers but if it has worn thru it will not operate correctly
temp fuse will show no lights at all
will be dead
ok. that's it then. thanks for confirmation
no problem at all!
if you have any other questions feel free no charge.
ok thanks. have a good evening